What Is PIC 4020 and How Does It Affect a Partner Visa?

PIC 4020 is the integrity requirement that every partner visa applicant must meet. It allows the Department to refuse a partner visa if the applicant gave a bogus document or false or misleading information, in the current application or for a visa held in the previous 12 months, unless a waiver applies.
Has the Department raised PIC 4020 on your partner visa? Tell us what information it says is false and when your response is due.

Key points

  • PIC 4020 is a public interest criterion in Schedule 4 of the Migration Regulations 1994 and applies to Subclass 820, 801, 309, 100 and 300 applicants.
  • PIC 4020(1) covers bogus documents and information that is false or misleading in a material particular, given for the current application or a visa held in the 12 months before it was made.
  • A refusal under PIC 4020 can bring a three-year period in which some further visas cannot be granted, and identity concerns can bring a ten-year period.
  • PIC 4020(4) allows a waiver for compelling circumstances affecting the interests of Australia, or compassionate or compelling circumstances affecting an Australian citizen, permanent resident or eligible New Zealand citizen. There is no waiver for the identity requirements.

What counts as false or misleading information under PIC 4020?

False or misleading information under PIC 4020 is information that is incorrect in a material particular, meaning it is relevant to the decision, given to the Department, the Tribunal or another relevant body. Typical examples in partner visa cases include an undeclared previous relationship or child, an undisclosed visa refusal or criminal charge, false employment documents and incorrect travel history. Information given by an agent or another person on the applicant's behalf can also count. Our article on partner visa false information refusals explains how these cases arise.

Does an honest mistake breach PIC 4020?

An honest mistake does not automatically breach PIC 4020. Departmental policy treats a genuine error differently from deliberate falsity, although where the line falls depends on the facts and on the evidence that explains how the error happened. The safest course is to correct any mistake as soon as it is found, using the correct Department form, before the Department raises it. Our article on partner visa conflicting statements shows how inconsistencies can be explained.

Can earlier visa applications cause a PIC 4020 problem?

Earlier visa applications can cause a PIC 4020 problem where they contain information that conflicts with the partner visa, such as a visitor visa that described the applicant as single when the relationship had already begun. The Department compares the partner visa against the applicant's whole immigration record. Our article on partner visa undeclared relationships explains how these conflicts are handled.

Can PIC 4020 be waived for a partner visa?

PIC 4020 can be waived for a partner visa where compelling circumstances affect the interests of Australia, or compassionate or compelling circumstances affect an Australian citizen, Australian permanent resident or eligible New Zealand citizen, such as the sponsor or an Australian child. The decision maker must consider a waiver even if the applicant does not ask for one, but a well-prepared submission is far more effective. The identity requirements in PIC 4020 cannot be waived. Our article on PIC 4020 for partner visas explains the waiver factors.

What happens if a partner visa is refused under PIC 4020?

A partner visa refused under PIC 4020 can usually be reviewed by the Administrative Review Tribunal, which can find that the information was not false or misleading or that a waiver should apply. The time limit for review is short and strictly applied. Because a PIC 4020 refusal can affect future visa applications, review is often more important than in other refusals. Our guide to the partner visa refusal letter explains how to read the reasons.

How does My Migration Lawyers handle PIC 4020 concerns on a partner visa?

My Migration Lawyers handles PIC 4020 concerns by first obtaining the Department's record, so the firm can see exactly what was said in each earlier application and how it differs from the partner visa. The firm then prepares a response that addresses whether the information was false in a material particular, explains how any error happened, and puts the case for a waiver based on the sponsor and any Australian children. Where a refusal has issued, the firm prepares the review through its partner visa refusals practice, and couples can meet our partner visa lawyers by video.

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About the Reviewer

Who Reviewed This Page

Weiwei Zhang is an Australian lawyer practising exclusively in Australian migration law and is the Principal Lawyer at My Migration Lawyers. She reviews the firm's published legal guidance for accuracy.
Weiwei Zhang, Principal Lawyer at My Migration Lawyers

Weiwei Zhang

Managing Director and Principal Lawyer, My Migration Lawyers
Weiwei Zhang, Principal Lawyer at My Migration Lawyers
Weiwei Zhang
Principal Lawyer
Weiwei Zhang is an Australian lawyer practising exclusively in Australian migration law and is the Principal Lawyer at My Migration Lawyers. She reviews the firm's published legal guidance for accuracy.
Last Reviewed
October 8, 2026
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