Can I Get a Partner Visa If My Previous Agent Lodged False Documents?

A person whose previous agent lodged false documents may still get a partner visa, but PIC 4020 applies even if the applicant did not know about the documents. The applicant must either show there was no deliberate falsity, or ask the Department to waive the requirement for compelling or compassionate reasons affecting the Australian partner.
Discovered that false documents were lodged in your name? Tell us when you found out, which application they were lodged with and what the Department has said so far.

Key points

  • PIC 4020(1) covers bogus documents and false or misleading information given, or caused to be given, in relation to the application or a visa held in the 12 months before it was made.
  • In Trivedi v Minister for Immigration and Border Protection [2014] FCAFC 42, the Full Federal Court held that the applicant does not need to have known about the false information for PIC 4020 to apply.
  • PIC 4020(1) can be waived for compelling circumstances affecting Australia, or compassionate or compelling circumstances affecting an Australian citizen, permanent resident or eligible New Zealand citizen.
  • A refusal under PIC 4020(1) can prevent grant of certain later visas for three years under PIC 4020(2).

Am I responsible for false documents my agent lodged?

An applicant is responsible for false documents an agent lodged in the sense that PIC 4020 treats documents given on the applicant's behalf as documents the applicant caused to be given. The Full Federal Court decided in Trivedi that knowing involvement is not required. The same decision recognised that a refusal requires an element of purposeful falsity, so an applicant who can explain a genuine innocent mistake may still satisfy the criterion. Our article on PIC 4020 for partner visas explains the test.

How will the Department raise the issue?

The Department will raise the issue by inviting the applicant to comment on the information before making a decision, because PIC 4020 cannot be decided against an applicant without that opportunity. The invitation usually explains what the Department believes is false and why it matters. The response should be careful, documented and lodged within the time given. Our article on section 57 adverse information explains how to respond.

How can I find out what my previous agent lodged?

An applicant can find out what a previous agent lodged by importing the application into their own ImmiAccount where possible and by requesting their Department file under freedom of information laws. The file shows the forms and documents actually submitted, which is often different from what the applicant was told. Our article on the partner visa FOI request explains how to ask for it.

What does a PIC 4020 waiver require?

A PIC 4020 waiver requires the Department to be satisfied that compelling circumstances affecting the interests of Australia, or compassionate or compelling circumstances affecting the interests of an Australian citizen, permanent resident or eligible New Zealand citizen, justify grant of the visa. For a partner visa, the Australian sponsor and any Australian children are usually central to that case. The waiver does not extend to the separate requirement that the applicant establish their identity. Our article on the partner visa false documents issue explains how a waiver submission is built.

Can I make a complaint about my previous agent?

An applicant can make a complaint about a previous representative to the body that regulates them. Registered migration agents are regulated by the Office of the Migration Agents Registration Authority, and lawyers are regulated by the legal profession bodies in their state or territory. A complaint is separate from the visa application and does not decide the PIC 4020 issue, but the applicant's honest account of what happened is relevant to the Department's assessment. Our article on changing immigration lawyer in Australia explains how a file is transferred.

How does My Migration Lawyers act when false documents were lodged by someone else?

My Migration Lawyers obtains the full Department record before advising, identifies exactly which documents or statements are in question and assesses whether an innocent explanation can be proved. The firm then prepares the response to the Department, combining that explanation with a waiver case built around the Australian partner where one is needed. Applicants who have just learned what was lodged in their name can raise it with our partner visa lawyers.

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About the Reviewer

Who Reviewed This Page

Weiwei Zhang is an Australian lawyer practising exclusively in Australian migration law and is the Principal Lawyer at My Migration Lawyers. She reviews the firm's published legal guidance for accuracy.
Weiwei Zhang, Principal Lawyer at My Migration Lawyers

Weiwei Zhang

Managing Director and Principal Lawyer, My Migration Lawyers
Weiwei Zhang, Principal Lawyer at My Migration Lawyers
Weiwei Zhang
Principal Lawyer
Weiwei Zhang is an Australian lawyer practising exclusively in Australian migration law and is the Principal Lawyer at My Migration Lawyers. She reviews the firm's published legal guidance for accuracy.
Last Reviewed
October 8, 2026
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