Key Takeaways
- My Migration Lawyers prepares a protection visa hearing at the Administrative Review Tribunal by finding exactly why the visa was refused, then building the evidence and the oral answers that meet those findings. Re-telling the whole story is not preparation.
- A review of a reviewable protection decision is held in private under section 367B of the Migration Act 1958, and the Minister is a non-participating party under section 348A. In most hearings there is no government lawyer in the room arguing against you.
- Your representative cannot examine or cross-examine anyone giving evidence at a Part 5 hearing. Section 366D of the Migration Act 1958 says so, which is why the work has to be done before the hearing rather than in the room.
- You are entitled to request the written material the department gave the Tribunal, under section 362A of the Migration Act 1958. A late request will not by itself be an adequate reason to adjourn the hearing.
- If you do not appear, the Tribunal may dismiss the application under section 99 of the Administrative Review Tribunal Act 2024. You then have 28 days to seek reinstatement under section 368C of the Migration Act 1958, and the general reinstatement power in section 102 does not apply.
How Does a Lawyer Help You Prepare for a Protection Visa ART Hearing?
My Migration Lawyers prepares a protection visa hearing at the Administrative Review Tribunal by finding exactly why the visa was refused, then building the evidence and the oral answers that meet those findings. That is the whole job, stated plainly. It is a defined sequence rather than a general offer to help. We read the refusal, isolate every finding the delegate made against you, obtain the departmental file, gather the evidence that answers each finding, and take you through the questions before you have to face them. Everything else follows from that.
The Tribunal is not reading your case for the first time in a vacuum. It has the delegate's decision record and the departmental file. Within 10 working days of being notified of your application, the Secretary must give the Tribunal the documents and information relating to the primary decision. Sections 352(2) and 352(4) of the Migration Act 1958 set out what must be handed over. So the findings that sank your application are already in front of the member before you walk in.
Most people who come to My Migration Lawyers after a refusal want to tell the whole story again, from the beginning. That instinct is understandable and it is usually wrong. The Tribunal has read the story. What it has not heard is a direct answer to the specific reasons the delegate gave for not accepting it. A refusal is rarely a rejection of everything you said. It is usually two or three findings: an inconsistency in dates, a document the delegate did not accept, a conclusion that you could safely live somewhere else in your country, or a finding that the harm you fear is not serious harm within the meaning of section 5J of the Migration Act 1958.
Preparation starts by isolating those findings and dealing with each one. We read the refusal line by line and separate what was accepted from what was rejected. Claims the delegate accepted do not need to be re-argued. Claims the delegate rejected need evidence, an explanation, or both. Claims the delegate never addressed need to be put squarely before the Tribunal, because the Tribunal is making its own decision and is not bound by what the delegate thought.
You are entitled to see the material the department gave the Tribunal. Section 362A of the Migration Act 1958 entitles you to request access to any written material, or a copy of any written material, given or produced to the Tribunal by the department for the purposes of the review. That request can be made at any time after the application is lodged and before the Tribunal gives you its decision. It should be made early, and My Migration Lawyers makes it on the day we are engaged. The Administrative Review Tribunal (Migration, Protection and Character) Practice Direction 2024 states that an applicant should request the written material as soon as practicable after commencing the review, and that a late request will not by itself be an adequate reason to adjourn a hearing. People lose months by asking for the file a fortnight before the hearing date.
If your visa has already been refused and you have not yet lodged a review application, read our page on protection visa refusals and the ART deadline before you do anything else. The deadline is 28 days after the day you are notified of the decision, or 7 days if you were in immigration detention on that day, under section 347(3) of the Migration Act 1958. It cannot be extended.
What Is the Administrative Review Tribunal Hearing Actually For?
The hearing is the one opportunity you get to give evidence in person to the person deciding your case. The Administrative Review Tribunal replaced the Administrative Appeals Tribunal and the Immigration Assessment Authority on 14 October 2024. It reviews a refusal on the merits. Under section 54 of the Administrative Review Tribunal Act 2024, the Tribunal may exercise all the powers and discretions conferred on the original decision maker. In practice it stands in the delegate's shoes and makes the decision again.
That matters more than it sounds. The Tribunal is not asking whether the delegate made a legal error. It is asking whether you meet the criteria for a protection visa now, on the material now in front of it. New evidence is allowed. A claim explained badly the first time can be explained properly. A document that arrived too late for the delegate can be considered.
The reverse is also true and people are rarely told this. The Tribunal can find against you for reasons the delegate never raised. It is making its own findings. A weak point that the delegate passed over can become the point the case turns on. Preparation therefore covers the whole claim, not only the paragraphs the delegate criticised.
A protection claim is decided against two separate criteria. Section 36(2)(a) of the Migration Act 1958 is the refugee criterion, which requires a well-founded fear of persecution for one of the five Convention reasons. Section 36(2)(aa) is the complementary protection criterion, which asks whether there are substantial grounds for believing that, as a necessary and foreseeable consequence of removal, there is a real risk you will suffer significant harm. Significant harm is a closed list in section 36(2A). Section 36(2B) sets out three ways a complementary protection claim fails, being safe relocation, effective state protection, and a risk faced by the population generally. Many hearings turn entirely on section 36(2B), and many applicants arrive not knowing it exists. Our page on complementary protection under section 36(2)(aa) explains how the two limbs differ.
Understanding which criterion your case actually runs on changes what you prepare. A refugee claim needs evidence about why you were targeted. A complementary protection claim needs evidence about the risk itself and about why moving elsewhere in the country or going to the police would not remove it. My Migration Lawyers works out which limb the Tribunal will be testing before deciding what evidence to gather, because evidence aimed at the wrong criterion does nothing for you on the day.
What Happens at a Protection Visa Hearing?
A protection visa hearing is a private question and answer session between you and a Tribunal member, with an interpreter if you need one. It is not a trial. Under section 367B of the Migration Act 1958, a review of a reviewable protection decision must be held in private. Nobody can sit in the public gallery, because there is no public gallery for your matter.
The Tribunal must give you written notice of the date, time and place of a case event. That obligation is in section 72 of the Administrative Review Tribunal Act 2024. For a review under Part 5 of the Migration Act 1958, which is where protection reviews sit, the notice must be given by one of the methods in section 379A of the Migration Act 1958. Section 379C of that Act then fixes when you are taken to have received it. The practical consequence is blunt. Your time runs from deemed receipt, not from the day you actually opened the envelope or the email. If your address or email has changed, tell the Tribunal in writing straight away.
You should also expect the member to have read the file and to ask about the parts of it that do not fit together. Under section 52 of the Administrative Review Tribunal Act 2024, the Tribunal is not bound by the rules of evidence and may inform itself on any matter in the manner it considers appropriate. It can and does rely on country information published by the department and by other governments. If country information contradicts your account, that will be put to you and you will be asked to respond.
If you need an interpreter, ask for one. Section 68 of the Administrative Review Tribunal Act 2024 provides that a person appearing at a case event may request the Tribunal to appoint an interpreter, and the Tribunal must comply with that request unless it considers that the person does not require one. Ask for the correct language and the correct dialect. A hearing conducted in a dialect you half understand produces answers that look inconsistent on the transcript, and inconsistency is what refusals are built on.
One feature of protection reviews surprises almost everyone. Under section 348A of the Migration Act 1958, the Minister is taken to be a non-participating party. There is generally no government lawyer in the room putting the other side of the case. The member asks the questions. That is why the hearing feels like an interview rather than a contest, and it is also why the quality of your own preparation carries so much weight.
Can Your Lawyer Speak for You at the Hearing?
No. Your representative cannot examine or cross-examine any person who appears before the Tribunal to give evidence. Section 366D of the Migration Act 1958 says exactly that for reviews of reviewable migration and reviewable protection decisions under Part 5. This is the single most common misunderstanding about protection hearings, and it is the reason My Migration Lawyers puts its work where the work actually counts, which is before the hearing day.
You may still choose a representative. Section 66(1) of the Administrative Review Tribunal Act 2024 allows a party to choose another person to represent them. My Migration Lawyers attends with you, files the written submissions the Tribunal reads before it hears you, and is in the room while you give your evidence. What no representative may do is stand up and answer for you when the member asks why your account of a date changed between your statement of claims and your departmental interview. You answer that. In your words, under questioning, with an interpreter in between.
So the work has to be done beforehand. If the advocacy cannot happen in the room, it happens in the preparation and in the written submissions, and that is exactly where we spend our time. By the hearing you have worked through the difficult questions with us, you know which documents say what, and you understand which of your answers are the ones the decision turns on. It also means you know the honest answer to a question you are dreading, because the worst outcome at a hearing is an applicant improvising under pressure and contradicting their own file.
There is a line here and My Migration Lawyers keeps to it. We will never tell you what to say. Preparation with us is about accuracy and clarity, not invention. An answer that is rehearsed but false is worse than no preparation at all, because the Tribunal tests it against the country information and the rest of your file, and a finding that you have not told the truth about one thing can affect findings about everything else.
What Does a Lawyer Do Before the Hearing?
Before the hearing a lawyer assembles the file the Tribunal will actually decide on, which means the departmental material, your evidence, country information and written submissions. The order matters, because each step depends on the one before it. This is the sequence My Migration Lawyers follows on every protection review.
The first step is the departmental file, requested under section 362A of the Migration Act 1958 and read in full. That file contains the delegate's reasoning, your interview record, and any country information relied on. We compare the interview record against your written claims, which is how inconsistencies are found before the member finds them. Where there is a genuine discrepancy, there is usually a genuine explanation, being a poor interpreter, trauma, a question misunderstood, or a date recorded in a different calendar. An explanation given calmly and early lands very differently from one produced on the spot. Our page on the protection visa interview sets out how those records are made.
The second step is your own evidence. That usually means a further statement dealing only with the refusal findings, supported by whatever documents exist. It also means being realistic. Documents from a country you fled are often impossible to obtain, and the absence of a document is not fatal. What matters is that the account is consistent, detailed and capable of being tested.
The third step is country information. The Tribunal will use published country information whether or not you provide any. Where recent information supports your claim, it should be in front of the member, with the relevant passages identified rather than a hundred pages attached and left for someone else to read.
The fourth step is witnesses. Under section 74 of the Administrative Review Tribunal Act 2024, the Tribunal has power to summon a person to give evidence or produce documents. Whether to exercise it is a matter for the Tribunal. Witness evidence is worth considering where a person here in Australia can speak directly to something in issue, such as your religious practice, your relationship or your political activity, rather than simply vouching for you in general terms.
The fifth step is written submissions. Because your representative cannot address the member by examining witnesses, written submissions are where our legal argument goes. Ours identify each refusal finding, state what the Tribunal is being asked to find instead, and point to the evidence supporting it. Give them to the Tribunal early. Section 79 of the Administrative Review Tribunal Act 2024 allows practice directions to limit a party's ability to give information or documents to the Tribunal within a period before the hearing starts, so late material may simply not be accepted.
Timing is the last piece. A Subclass 866 protection visa review can take a long time, and the hearing invitation can arrive with less notice than you would like. Preparation done in the months before the invitation is worth far more than preparation squeezed into the fortnight after it. If you want My Migration Lawyers involved, bring us in when the review is lodged, not when the hearing letter arrives. You can request a consultation online and we reply by email.
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What Happens If You Do Not Attend the Hearing?
If you do not appear, the Tribunal may dismiss your application. Section 99 of the Administrative Review Tribunal Act 2024 allows the Tribunal to dismiss an application where the applicant fails to appear at a Tribunal case event and the Tribunal is satisfied the applicant received appropriate notice of the date, time and place. Section 379C of the Migration Act 1958 decides when you are taken to have received that notice, which is why an out of date postal or email address is one of the most damaging administrative mistakes an applicant can make.
A dismissal is not always the end. Section 368C of the Migration Act 1958 allows an applicant to apply for reinstatement of an application dismissed under section 99, section 100 or section 101 of the Administrative Review Tribunal Act 2024. The application for reinstatement must be made within 28 days after receiving notice of the decision to dismiss. If it is reinstated, the application is taken never to have been dismissed. If no reinstatement application is made within that 28 days, the Tribunal must confirm the dismissal by written statement.
Note what is not available here. The general power of reinstatement in section 102 of the Administrative Review Tribunal Act 2024 does not apply to reviewable migration and reviewable protection decisions. Section 368C is the only path, and it has its own 28 day limit. Treat the hearing date as immovable and tell the Tribunal in writing, as early as you can, if something genuinely prevents you attending.
There are other ways to lose a review without a decision on the merits. Under sections 100 and 101 of the Administrative Review Tribunal Act 2024, the Tribunal may dismiss an application where an applicant fails to proceed with it or comply with an order, or where the application is frivolous, vexatious, misconceived, lacking in substance, has no reasonable prospects of success, or is otherwise an abuse of process. Directions from the Tribunal are not optional correspondence.
What Can the Tribunal Decide After the Hearing?
The Tribunal can affirm the refusal, vary it, set it aside and substitute its own decision, or set it aside and remit the application to the department. Section 105 of the Administrative Review Tribunal Act 2024 sets out those outcomes. For protection matters the remittal path is the one that matters, and it is narrower than people expect.
Under section 349(2) of the Migration Act 1958, the Tribunal may only remit a reviewable protection decision with the orders or recommendations permitted by the Migration Regulations 1994. Regulation 4.33 prescribes them. The Tribunal may order that you are taken to have satisfied specified criteria for the visa, that you are a refugee within the meaning of section 5H(1) of the Migration Act 1958, that section 36(3) does not apply to you, that you are a person to whom Australia has protection obligations on complementary protection grounds, or that grant is not prevented by section 91W, section 91WA or section 91WB.
A remittal is not a visa grant. The department must then decide the application again, and it is bound by the Tribunal's orders on the criteria covered. Other criteria, including character and health, are still assessed. Our page on the Subclass 866 protection visa sets out the full set of requirements that has to be met at grant.
If the Tribunal makes a decision, it must produce a written statement setting out the decision and the reasons for it and recording the day and time the statement was made, under section 368(1) of the Migration Act 1958. Under section 368A(1), the Tribunal must give you a copy of that statement within 14 days after the day the decision is taken to have been made, and give a copy to the department in the same period. Once made, the decision cannot be reopened or varied by the Tribunal.
If the refusal is affirmed, two further avenues exist and both are narrow. Section 351 of the Migration Act 1958 gives the Minister a personal, non-compellable power to substitute a more favourable decision where it is in the public interest. Separately, an ART decision may be challenged in the courts for jurisdictional error, not because the outcome was wrong on the facts. The time limit for a migration decision is 35 days from the date of the decision under section 477 of the Migration Act 1958. Our page on judicial review of migration decisions explains what a court can and cannot do.
It is also worth knowing what the Tribunal cannot be asked to find. Regulation 4.33 of the Migration Regulations 1994 expressly excludes certain orders. The Tribunal cannot remit with an order that section 5H(1) of the Migration Act 1958 does not apply to you because of section 5H(2), that you satisfy or do not satisfy section 36(1C), or that the exclusion questions are resolved, being whether there are serious reasons for considering you have committed a crime against peace, a war crime, a crime against humanity, a serious non-political crime before entering Australia, or acts contrary to the purposes and principles of the United Nations. Where those issues are live in your case, the review runs differently and the advice you need is different too.
The honest summary is this. The hearing is the last occasion on which the facts of your claim are decided by someone who can grant you the visa. After it, the argument is about law and discretion, and the doors narrow quickly. That is the reason to prepare properly for the hearing rather than to treat it as one step in a long process.
Protection Visa ART Hearing Lawyers
My Migration Lawyers appears at Administrative Review Tribunal protection hearings regularly. Protection work is a core part of what this firm does, not something we pick up occasionally between other matters, and the Tribunal stage is where we do most of it. We act for people across Australia by video from our Sydney practice. We obtain the departmental file, we read the refusal against your interview record, we build the evidence around the findings that caused the refusal, we write the submissions the member reads before you are called, and we sit with you beforehand so the questions on the day are questions you have already worked through.
A protection hearing is not a form you lodge. It is the day your claim is decided, by a member who can send the application back to the department with orders about the criteria you meet. Whether that happens turns on the material in front of the Tribunal and on how clearly your account holds together under questioning, and both of those are built in the weeks before the hearing, not in the room. If a hearing has been listed, or a review has just been lodged, that work can still be done properly. If the invitation has already arrived, it is urgent. Either way, ask us to look at your hearing and we look forward to meeting you.
Frequently Asked Questions
Can I ask for an interpreter at my protection visa hearing?
Yes. Section 68 of the Administrative Review Tribunal Act 2024 provides that a person appearing at a case event may request the Tribunal to appoint an interpreter, and the Tribunal must comply with that request unless it considers the person does not require one. Ask when you lodge the review, and name the exact language and dialect. A hearing run in a dialect you only partly follow produces answers that read as inconsistent on the record, and inconsistency is what most protection refusals are built on. If the interpreting is not working during the hearing, say so at the time rather than afterwards.
Is a protection visa hearing at the Administrative Review Tribunal public?
No. Under section 367B of the Migration Act 1958, a review of a reviewable protection decision must be held in private. There is no public gallery and no opportunity for others to attend and listen to your evidence. This differs from most other Tribunal matters, where a hearing is public unless the Tribunal orders otherwise. The rule exists because protection claims involve information that could put you or your family at risk. If you want a support person with you while you give evidence, raise it with the Tribunal in writing before the hearing day.
Can I bring a witness to my protection visa hearing?
Sometimes, and it is worth asking. Section 74 of the Administrative Review Tribunal Act 2024 gives the Tribunal power to summon a person to give evidence or produce documents, but whether to exercise that power is a matter for the Tribunal, not for you. Witness evidence helps most where someone in Australia can speak directly to a fact in dispute, such as your religious practice, your political activity or your relationship. A general character reference from a person with no knowledge of the disputed facts adds very little. Ask early, in writing, and explain what the witness can actually say.
Do I have to pay a fee to the Administrative Review Tribunal for a protection visa review?
Possibly, and the timing is unusual. Regulation 4.31B of the Migration Regulations 1994 prescribes the fee for an application for review of a reviewable protection decision. The fee is payable within the 7 day period beginning on the day you are taken to be notified of the Tribunal's decision, so it falls due after the review rather than when you lodge it. No fee is payable where the Tribunal remits the matter to the department for reconsideration. The prescribed amount is indexed and increases annually under regulation 4.13B, so confirm the current figure with the Tribunal.
Will the Tribunal tell me its decision on the day of the hearing?
Usually not. For a protection review the Tribunal must produce a written statement setting out its decision, giving reasons, and recording the day and time the statement was made, under section 368(1) of the Migration Act 1958. Section 368A(1) then requires the Tribunal to give you a copy of that statement within 14 days after the day the decision is taken to have been made. A hearing can end with no indication at all of the outcome, and that is normal. Once the decision is made, the Tribunal cannot reopen or vary it.
























